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FAQ - Frequently asked questions, when you choose a mattress

Here are some frequently asked questions about mattresses—and answers from our experts, based on years of rigorous testing.
1. What is the standard mattress size in Indonesia 
2. How often do I need to change the mattress?
  • The general rule of thumb is to have your mattress replaced every five to seven years. If you find any looseness or lumps, it's time to make a new one. A mattress that's ready to be replaced can quickly disrupt a good night's rest.
3. How do I know which mattress is right for me?
  • Each type of mattress has advantages and disadvantages, a mattress that is too hard will make the body straight when sleeping on your back. When you turn sideways, your body will curve in the middle because your hips and shoulders are wider than your waist. As a result, you will feel soreness in your waist and spine. A mattress that is too soft is also not good. Even though it is very comfortable in distributing body weight, it is less able to support the body structure in a straight line. With a mattress that is too soft, the heaviest parts of your body, such as your hips and stomach, will "sink", whether you sleep on your back or side. 
  • People with a heavier body weight need a soft mattress so that their body weight can be distributed evenly. The mattress must also have good support so that the middle of the body does not sink. Meanwhile, for those who suffer from back pain, a firm mattress is suitable. Apart from your weight, also pay attention to your sleeping habits. People who like to lie on their backs usually like firm mattresses, people who lie on their sides like softer mattresses. For those over 50 years of age, it is recommended to use a harder bed because it usually produces less limestone for the bones so the bones are less flexible in moving around on the mattress. Oscar Living recommends that when choosing a mattress, consumers should not rush to decide by looking at the price or appearance.
  • 4. Do I need to replace the Divan?
    • Next to your new mattress set, the most important item is your bed frame support. Mattresses conform to their position, so indentations in the mattress are often caused by improper frame support. Check all wheels or slides to ensure they are not damaged. Queen and king mattress warranties require a rigid center support with at least one foot touching the ground in the middle. If in doubt, please err on the side of caution and purchase a new support for your new mattress set.
    5. Is a hard mattress good for back pain?
    • Not necessarily. We don't like to get technical, but strictness is not the real problem. What everyone needs is a bed that is most importantly supportive. The feel of the mattress, whether firm, medium, or soft, depends on personal preference (and pressure relief). Ideally, you should feel comfortable and supported, whether you lie on your side, back, or stomach. If not, it's time to buy a new mattress. A good rule of thumb: whether you are standing or lying down, your posture should be the same.
    6. How long does it take to get used to a new mattress?
    • Adjustment Period: Just like a new pair of shoes, after years of discomfort in your old bed, it may take time for your body to get used to your new mattress. This adjustment period varies, starting from one week, but usually takes 2 to 4 weeks for your new mattress to completely get used to as your muscles and joints recover.
    • Body Adjustment: Comfortable mattress toppers naturally conform to your body and often create impressions. These body impressions are normal and therefore do not mean the mattress is damaged.
    7. Do we need to turn the mattress over?
    • Follow the manufacturer's instructions on this one. Most mattresses today are single-sided because the high-density foam is placed on the main surface so they don't need to be turned over. Most new mattresses should be rotated every three months to extend their life. Normally, but never reverse it.
    8. What should I do with my old mattress ?
    • The best way to recycle a used mattress is through a mattress recycling company that will pick it up, shred it, and recycle it. Oscar Living collaborates with several companies that recycle mattresses and provide a service for picking up your used mattress with terms and conditions. 
    9. What are the signs that we need to replace the mattress?
    • Waking up with a sore back or sore joints every morning could be your body's way of telling you to get a new mattress – but before blaming the bed, evaluate your physical activity level first. If you exercise regularly or have a physically taxing job, you may experience delayed onset muscle soreness (DOMS). If you experience pain in the morning, regardless of your physical activity level, this may indicate the need for a mattress that can support you better.

    • If you sleep alone but now plan to share a residence with a partner, make sure your bed can accommodate the two of you. You will definitely need to change the mattress size if you have a twin or full size bed. Consider swapping the room for a queen or king room, depending on your budget and how much space you need to sleep comfortably.
      Even if you're already sleeping in a queen bed alone, make sure it has the best possible motion isolation. Otherwise, you and your sleeping partner risk waking each other up during the night due to your movements.

    • Can't get comfortable and find yourself tossing and turning all night? 'If you find you sleep better on a different mattress, such as when you're in a hotel or staying with friends, it might be time to consider buying a new mattress.
      However, don't rush into buying any mattress. Learn how to choose one that suits your body type and sleep style. Of course, keep in mind that physical changes such as pregnancy or injury can affect the type of mattress you need to feel comfortable, and your existing bed may not suit your needs. Pay attention to your sleep habits and how you feel in the morning. A sleep tracker can monitor how much quality sleep you gain (or lose) each night.
      However, if your mattress is not old and is still in good condition, you may not need to buy a replacement mattress.
    10. How to clean a mattress properly?
    • Remove all linens along your mattress protector and then clean them in the washing machine. If there are spills or stains, it is best to wash on a cold cycle to prevent the stain from setting in further.
    • Clean new mattress stains immediately. Absorb as much liquid as possible with a clean, dry cloth or sponge. Dab, don't rub, to avoid spreading the spill further. Next, dampen a cloth or sponge with cold water and drain it to remove it.
    • Clean stubborn stains, There are several ways to treat stubborn or old stains. You can treat it with a store-bought stain remover; simply check that it is suitable for use on a mattress and then follow the manufacturer's instructions.
      Or, try a homemade mixture of regular dishwashing liquid and warm water. Spray or dab it onto the stain and let it sit for a few minutes before rubbing gently with a clean cloth. Leave it to dry.
      Alternatively, make a paste of water and baking soda and apply it to the stain. Leave it for 30 minutes, then wipe with a clean cloth. More stubborn stains may require several applications.
    • Once you have successfully removed any spills or stains, the next step is to generally clean your mattress and remove any possible odors. You can do this effectively with baking soda. Sprinkle some baking soda on the mattress and let it sit for about an hour. After this, simply vacuum.
    11. How often should we clean the mattress?
    • We recommend cleaning your mattress once a season, or at least once every six months. If you have allergies or asthma, we recommend more frequent cleaning.
    12. How to protect the mattress?
    • The only way to protect your mattress from liquid spills is to use a waterproof mattress protector. Spills are not eligible for warranty replacement.
    13. What is the difference between per Bonnel and per pocket?
    • Pocket spring bed or also called pocketed coil spring bed is a type of spring bed that is specifically made with the latest technology that functions individually/one by one. This spring bed uses a spring system that is embedded in a bag that is attached one by one. With a spring design like this, you will get more even support and better comfort when lying on it. Apart from that, this type of spring bed also offers more comfort because the spring system can move individually. This means that the spring bed can adjust to the curves of your body and can minimize shocks in the mattress.
    • Bonnell spring is a type of mattress made from many coils shaped like a bell. These coils are interconnected and form one mattress. Bonnell spring mattresses are usually made of steel and provide good flexibility and comfort. Bonnell spring mattresses have good appeal because of their affordable price and comfort. This is the most common type of spring bed and can be found in almost all beds.
    14. What is a Latex mattress?
    • Latex mattresses are made using latex foam, a material derived from the sap of rubber trees. It is prized for its exceptional elasticity, offering a buoyant yet supportive surface for sleeping. This type of mattress comes in various forms, including all-latex mattresses and hybrid models that combine latex with other materials, such as coils or memory foam. There is also a synthetic latex version, which mimics the feel of natural latex, but does not contain any plant latex from the rubber tree. Additionally, some manufacturers combine natural latex with synthetic latex to get the best results, while saving money. But overall, the quality of organic and natural latex mattresses is superior, more environmentally friendly, and offers a healthier sleeping experience.
    15. Do Latex Mattresses Last More?
    • Latex mattresses are known for their durability, often lasting longer than other types of mattresses. A high-quality latex mattress, when properly cared for, can maintain its comfort and structural integrity for a long period of time—usually anywhere from 10 to 15 years, or even longer in some cases. This longevity is due to the natural resilience of latex foam, which is resistant to sagging and indentation, unlike traditional mattresses which may lose their shape and support over time.

    16. What is a Memory Foam mattress?

    • Memory foam was first developed by NASA as a safety material for seat cushions to protect pilots and passengers in the event of a plane crash. Since then, the material has developed into a thriving product and is used by nearly every mattress maker.
      Memory foam conforms to every inch of the body pressed into it. As you lift your body out of the material, it will slowly regain its original shape, which basically makes it perfect for every body type and every sleeper.
      Another unique property of memory foam is its motion isolation capabilities. You've probably seen commercials featuring a woman jumping on a mattress with a glass of wine at the other end. Miraculously, the wine didn't spill. The wine didn't spill because the jumping energy didn't move to other parts of the mattress. This means better sleep for the couple, as one partner's movements should not impact the other partner.

    17. What is Pillowtop?

    • Plush mattresses have layers of soft material sewn into the cover to make them more comfortable. These are also considered more luxurious and usually cost a little more than standard options. You can find cushioning surfaces in memory foam, latex, or hybrid beds.

    18. What is Plushtop?

    • Plush top mattresses have a medium to low level of comfort. Usually a plush top mattress has 1 to 4 inches of additional foam on top of a firm mattress. By increasing the soft high density foam layer and adding a layer of quilting to the middle to upper level, plush top mattresses provide advantages compared to hard/firm mattresses. Those who sleep on their side, or face up on their back will feel the comfort of a plush top. this proves that there is additional quilted foam under the surface of the mattress. This additional foam provides soft and comfortable cushioning for the shoulders, arms and hips of side sleepers and fills the void in the back when you sleep on your back.

    19. What is Eurotop?

    • Eurotop mattresses are the latest technology mattresses which generally use an additional 5-10cm of foam. the structure is not much different from a pillow top, you can adjust to your needs if you don't want it to be too soft, if the pillow top looks separate with one list, the euro top looks integrated with the mattress because it uses two lists but both are actually sewn and integrated with the mattress, Diamond Single Latex with Eurotop Latex material could be your choice.  

      This unique design makes it possible to add a mattress protector to the mattress with a soft, plush top layer and checkered edges. Because the square design adapts to the shape of the mattress body, it can make it easier for those of you who want to add a Mattress Protector layer and also make the Eurotop mattress more durable. Bella Springbed for the Euro Top mattress type is available in Double Top, namely the Gold series, where the top and bottom have a Euro top so that those of you who like to turn the surface of the mattress every now and then will not lose the comfort of the Euro top.

    20. Do Latex Mattresses Attract Bed Bugs and Dust Mites?

    • In general, latex is not a surface where you will find dust mites. Like other animals, dust mites are attracted to water and food sources. Latex, cotton, and wool (which is what Luxury Bedding is made of) tend to breathe and let air out better than synthetic materials. And, because it stays dry, it's less likely to attract dust mites or bed bugs, as there's no reason for them to crawl around your bed, making it their home.

      However, that doesn't mean it's not important to keep sheets and other bedding items washed and completely dry. You also don't want to eat or drink in bed, as there's a risk of crumbs or spills.


    21. Can Latex mattresses cause allergies?

    • Although allergies to natural latex are relatively rare and only affect a small percentage of the population, they can cause reactions due to the protein content in the material. People who are allergic to latex might consider a synthetic latex mattress or one made from hypoallergenic materials. Synthetic latex is less likely to trigger allergic reactions, making it a safer choice for allergy-prone individuals.

      Understanding the differences between natural and synthetic latex is critical for consumers to make decisions based on personal preferences, budget considerations, and potential allergy concerns


    22. What is meant by Horizontal Split Divan?

      • The Horizonal Split Divan is a solution for Indonesia, a Divan created specifically for residences with limited access. Horizontal Divan is divided into 2 units on the long side. 

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